1. Introduction

Welcome to Fresh Fold Express. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our laundry services. Please read this privacy policy carefully. If you do not agree with the terms of this privacy policy, please do not access the site.

2. Information We Collect

We collect information that you provide directly to us when you register for an account, schedule a pickup, or contact customer support. This may include:

• Personal identification (Name, email address, phone number)
• Delivery address and access instructions
• Payment information (processed securely by our payment providers)
• Laundry preferences and special instructions

3. How We Use Your Information

We use the information we collect to provide, maintain, and improve our services. Specifically, we use it to:

• Process and deliver your laundry orders
• Communicate with you about your order status
• Send you updates, security alerts, and support messages
• Process payments and prevent fraud

4. Data Security

We implement appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure.

5. Data Sharing

• Customer data is not shared with third parties for promotional or marketing purposes.
• Mobile opt-in and consent are never shared with anyone for any purpose.
• Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.

6. SMS/Text Messaging Terms

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Fresh Fold Express Corp. from +18553237374 regarding account notifications, customer care, delivery notifications, and marketing. Consent is not a condition of purchase. Message frequency varies. Message and data rates may apply.

• You can reply STOP to unsubscribe at any time or HELP for assistance or more information.
• You can also contact us at +18553237374 or Freshfoldexpress@gmail.com.
• We do not share your mobile opt-in information with anyone.

7. Contact Us

If you have questions or comments about this policy, you may contact us via our Contact Page, by email at Freshfoldexpress@gmail.com, or by phone at +18553237374.